Make calls to the IRS go more smoothly

Be prepared to validate your identity. Mid-February marks the IRS’s busiest time of the year for telephone calls. Because validating your identity is important when making a call, the IRS has provided tips. Callers should have the following ready when they call about a personal tax account: Social Security numbers and birth dates for those listed on the tax return, an Individual Taxpayer Identification Number for those without a Social Security number, filing status and the tax return(s) in question.